troubleshooting – XTRA Tutorials https://xtratheme.com/docs Documentation of XTRA WordPress Theme Wed, 16 Jul 2025 15:46:43 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 Are You Sure You Want To Do This? when trying to install the theme https://xtratheme.com/docs/how-to/are-you-sure-you-want-to-do-this-when-trying-to-install-the-theme/ https://xtratheme.com/docs/how-to/are-you-sure-you-want-to-do-this-when-trying-to-install-the-theme/#respond Fri, 14 Jun 2024 06:01:25 +0000 https://xtratheme.com/docs/?p=2536

Description and Steps

Step 1
XTRA

Are you sure you want to do this?

If you are installing your theme from the WordPress theme installer, but get a message that says “Are you sure you want to do this?” , this means that your web server is configured with PHP settings that are too low to allow the theme ZIP file to upload.

Specifically, PHP is configured to a maximum file upload size limit at 8 megabytes or less. The theme ZIP is about 10 megabytes in size. Thus, the web server is rejecting the upload. WordPress is giving you a rather ambiguous message in response. This is not a theme fault or bug.

There are two ways to solve this problem.

  • You can either get your web host to increase your upload_max_filesize to 16M.
  • You can upload the extracted theme package via an FTP client to wp-content/themes directory.

You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo().

Recommended PHP configuration limits are as follows:

  • max_execution_time 120
  • memory_limit 256M
  • post_max_size 16M
  • upload_max_filesize 16M

They are required for dummy data installation.

Tips

You may want to know …

  • Still need help? – You can contact with our theme support or contact with your server support.
]]>
https://xtratheme.com/docs/how-to/are-you-sure-you-want-to-do-this-when-trying-to-install-the-theme/feed/ 0
How to Troubleshoot Issues After Importing Demo Content? https://xtratheme.com/docs/how-to/how-to-troubleshoot-issues-after-importing-demo-content/ https://xtratheme.com/docs/how-to/how-to-troubleshoot-issues-after-importing-demo-content/#respond Thu, 13 Jun 2024 13:45:22 +0000 https://xtratheme.com/docs/?p=2515

Description and Steps

Step 1
XTRA

Demo importer troubleshooting

  1. Demo data installed correctly, but there’s no imges? You either forgot to import attachments when installing demo data, or your server is configured to not allow incoming attachments. You’ll need to go through the theme, posts, portfolios and set featured images accordingly.
  2. Seeing a red warning where a revolution slider should be? You just need to import the demo slider included in your themes demo data folder provided in your package.
  3. No Menus?! Help! This is simple, go to appearance -> menus and set your registered menus to a theme location.
  4. I’m getting 404 errors on posts & pages! Go to Settings > Permalinks and save permalinks structure.
Tips

You may want to know …

]]>
https://xtratheme.com/docs/how-to/how-to-troubleshoot-issues-after-importing-demo-content/feed/ 0