fails – XTRA Tutorials https://xtratheme.com/docs Documentation of XTRA WordPress Theme Thu, 14 Aug 2025 10:19:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 What to Do If Demo Content Import Fails: Troubleshooting Guide? https://xtratheme.com/docs/how-to/what-to-do-if-demo-content-import-fails-troubleshooting-guide/ https://xtratheme.com/docs/how-to/what-to-do-if-demo-content-import-fails-troubleshooting-guide/#comments Fri, 14 Jun 2024 07:21:00 +0000 https://xtratheme.com/docs/?p=2553

Description and Steps

Step 1
XTRA

Demo importer download failed!

According to WordPress requirements make sure you are using PHP 8.3 or above, If the import stalls and fails to respond after a few minutes, or it fails with a simple error message like “Import failed,” You are suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to increase those limits to a minimum as follows:

  • max_execution_time 300
  • memory_limit 256M
  • post_max_size 16M
  • upload_max_filesize 16M

You can verify your PHP configuration limits by installing a simple plugin found here. And you can also check your PHP error logs to see the exact error being returned.

If still have the same problem, Submit a support ticket.

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